Auto Repair in Washington, D.C.

Since 2014, Ben Nielsen’s Northwest Automotive has been a family-owned and operated shop built on the idea that drivers deserve a better option than the dealership. We understand that dealership visits can often feel impersonal, expensive, and time-consuming, so we’ve created a service experience centered on honesty, efficiency, and customer care. Being family-owned means we treat every vehicle as if it belongs to someone in our own household, and that level of attention shows in the results. Over the years, we’ve invested in the same advanced technology, tools, and training you’d expect to find at a dealership, but we combine that with fair pricing, clear communication, and genuine respect for our customers’ time and budgets. For more than two decades, our shop has been part of the Washington, D.C. community, building trust one repair at a time and developing lasting relationships with drivers who value personalized service. When you bring your car, truck, or SUV to us, you’ll see right away why so many people choose us as their dealership alternative—we provide expert auto repair backed by integrity, consistency, and the kind of local commitment that can only come from a family-owned business.